Centre Helps 4 Key Program Areas
Staffed 24/7/365 by skilled, compassionate volunteers
Answering after-hours phone calls for Women’s Resource Center and Crossroads Counseling
Answering Alcoholics Anonymous telephones
Emergency food pantry on site and referrals to State College Food Bank
Referrals to other agencies and service providers, including 400+ Centre County helping programs
Crisis intervention, short-term emotional support, information, referral services
Referral to Basic Needs Case Management program
Emergency transportation and shelter to eligible clients
Case managers provide counseling, emotional support, advocacy, education, financial packaging, budget counseling, and resource identification.
Food, housing, utilities, transportation
Help developing a viable plan in order to reach a sustainable living situation
Help identifying programs and services that clients may be eligible for
Walk-in services from 9:00 AM to 6:00 PM, Monday–Friday, at 410 S. Fraser Street, State College, PA 16801
Youthful Offenders Program (YOP)
In partnership with State College Police Department, an alternative educational adjudication program for youth cited for violating alcohol laws.
YOP strives to equip participants with the skills necessary to navigate a culture where a party atmosphere is often the norm.
The curriculum includes discussion with peer speakers who are members of the Collegiate Recovery Community and/or Alcoholics Anonymous, as well as representatives from the State College Police Department.
Parents of Addicted Children Come Together (PACCT)
A group of parents that meets once a week for two hours over four weeks to provide immediate, empathic support and concrete solutions to those seeking support, information, or referrals.
Utilized annually by 30–40 Penn State students and community members.
Volunteers complete 110 hours of Hotline Training, successfully complete a probationary period, then fulfill a 340 hour commitment to staffing the agency. They receive training on how to handle difficult situations, including crisis intervention, suicidal ideation, substance abuse, grief and loss, and more.
Comprehensive, real-world, hands-on training for Penn State students and other volunteers. Many volunteers pursue careers in social work, law enforcement, and education, giving back to their communities. Volunteers are more prepared for their careers by learning/practicing skills in crisis intervention, deescalating, listening, short-term counseling, etc.
Centre Helps recruits, trains, supervises, and evaluates volunteer long-term Hotline Staff, Administrative Interns, and short-term volunteers completing community service.